Terms & Conditions

These are the Terms and Conditions (“Terms”) applicable to all services and products offered on Terra Cards. Please read them carefully, as well as our Privacy Policy, before proceeding, as they set out the contractual basis for any transactions occurring on Terra Cards.

By continuing to use Terra Cards, you (“Customer”) are acknowledging that you have read and agree to the Terms, as well as to the Privacy Policy, when purchasing services and products from Terra Cards. If you do not agree with these Terms and the Privacy Policy, you are not allowed to continue using Terra Cards and we ask you to please refrain from doing so

Ownership
This website is owned and operated by Bit65 Private Ltd, a Singapore private limited company having its registered office address at 1 Coleman Street #10-06 Singapore 179803. This company, together with any subsidiaries, parent companies and subsidiaries of parent companies, shall be hereinafter referred to as the “Company”.

Service
Terra Cards is an electronic commerce platform specialized in the resale of closed-loop gift cards (“Product” or “Products”), of fixed amounts, in different currencies, that can be redeemed by the Customer at the issuer’s store, in exchange for services and products offered by such issuer. The Product can be purchased by the Customer via cryptocurrency.

Terra Cards offers different Products depending on the Customer’s country. Terra Cards allows the Customer to select their country and displays all the offers available in that country. Terra Cards does not guarantee that a Product purchased from one country page will work when used in a different country.

Most Products sold are geographically limited to certain countries. In these cases, if you are attempting to purchase from a country that is not allowed by a Product’s terms and conditions, such purchase will not be possible.

Upon selection and payment, the Customer will receive access to the Product.

Payment
Customers may choose to pay directly with one of the cryptocurrencies accepted at the time of purchase by Terra Cards. These payments may be subject to fees and confirmation time.

Availability of Third-Party Services
The proper functioning of Terra Cards depends on its interaction with several party providers. Transactions may, from time to time, fail due to technical or other reasons. Customers therefore acknowledge that we may not be liable for a technical issue that may affect its transaction. Whenever a transaction fails due to technical reasons, a Customer may qualify for a refund. Please see the “Refunds” section below to know more.

Refunds
As explained above in “Availability of Third-Party Services”, the purchase of Products through Terra Cards depends on the proper functioning of third-party systems. Therefore, from time to time, the failure of such systems may cause a transaction to fail, meaning:

  • The Customer did not receive the Product;
  • The Product was received, but cannot be redeemed on account of it having been previously redeemed; or
  • The Product was received, but cannot be redeemed on account of it not being valid.

In case the Customer does not receive the Product after having paid and appropriate diligence are made by us to provide for the delivery of the Product or understand the cause of the delay, the Customer may request for a refund.

In case the Product was received but cannot be redeemed, the Customer shall inform us. We will then start appropriate followup with the relevant third-party providers in order to correct the issue. Should the third-party provider fail to correct the issue and agrees to refund us, we will then refund the Customer.

Please note that the Customer does not have a cooling off period of any kind after acquiring a Product. Once a Product is received, no refunds or reimburses will be offered.

In case of technical error causing the Product not to be delivered to the Customer, we will refund the Customer in full via a return transaction in the same cryptocurrency.

Refunds must be requested within 30 days from the date of the transaction. After 30 days, the decision to issue a refund or not is made at the sole discretion of Terra Cards. Please note that we do not, in any event, refund any transaction fees paid by the Customer that are specific to the payment option selected by the Customer.

For the purposes of requesting a refund or any further information, the Customer shall contact [email protected]

Product Disclaimers
We are a reseller of the Product. We are not the creator, designer, issuer, organizer, beneficiary or manager of the Product (the “Issuer”), nor have we played any role in deciding the terms and conditions applicable to each Product. Therefore, we are not liable for any issue, damage or loss arising from the terms and conditions of each individual Product.

We are not sponsored by any Issuer, nor are we related, acting on behalf or under express authorisation of any Issuer. The Customer, by acquiring the Product, is also getting into a contractual relationship with the Issuer, to which we are a third-party, against which the contractual defenses and rights arising from the relationship between Customer and Issuer shall not apply.

The Customer shall engage in adequate due diligence regarding the terms and conditions of the Product being acquired, in what respects its usability and enforcement against the Issuer. We will not accept or be liable for any claims in relation thereto. Those terms and conditions govern the Product acquired.

Customers acknowledge and agree that we are not liable for any decision or policy of the Issuer to refuse to accept the Product on the grounds of the terms and conditions that the Issuer applies in relation to the Product.

We make no representation regarding the Product’s suitability for its intended use and make no other guarantees, warranties or representations in respect of the Product.

Customer Responsibility
The Customer is fully liable for any mistakes, losses or damages (against himself, us, or any third-party) arising from (i) the provision of incorrect, inaccurate or fake information and from (ii) the acquisition, resale, use or other related activities of the Product, in a manner that infringes any applicable laws, regulations, contractual terms and conditions or other agreements.

The Customer is solely responsible for the accuracy and correctness of the information inserted on the platform (including, but not limited to, the email address to which the Product must be delivered and the amount purchased).

The Customer is responsible for maintaining the confidentiality of its password and account and for any activities and transactions that occur under its account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Unlawful Use
Terra Cards and the Products shall not be used, in any way, to infringe or circumvent the applicable laws and regulations and any unlawful behavior is absolutely forbidden on Terra Cards.

Should we become aware, or reasonably suspect, that a Customer is conducting unlawful activities, or otherwise breaking applicable laws and regulations, or third-party rights, such Customer activities, including but not limited to its purchase history and other data pertaining to its account, will be reported to the relevant authorities, and its access may be restricted until further notice.

Any such Customer hereby acknowledges and consents to such disclosures.

Resale
Products purchased through Terra Cards may not be re-sold and shall be redeemed only either by the Customer, on the Customer’s behalf or by someone to whom the Customer has gifted the Product.

Limitation of Liability
Some jurisdictions limit the ability to disclaim liability. With regard to those jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

Our team: No members of our team (including employees, contractors, directors, management members and other collaborators) shall have any liability based upon customer’s use of, or reliance upon, Terra Cards or the Products purchased.

Customer decisions: For the avoidance of doubt, we are not responsible for any decision you make, or action you take, based on your visit to Terra Cards or the information obtained therein.

Accuracy of information: We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on Terra Cards.

Security: We work hard to keep Terra Cards secure. We accept no responsibility whatsoever for viruses, malware or other malicious or damaging software on Customer’s devices. Please ensure that your own computer security is comprehensive and up to date.

Third-party content: This website may include links to third-party websites, plug-ins and applications. For example: if we link you to a tweet on Twitter, or to a post on Medium, or to the Terms & Conditions page of one of the Issuers of the Products, from the moment you click on that link, we are no longer responsible for the content you are seeing or have access to. We do not control these third-party websites and do not accept any responsibility whatsoever for third-party sites available through Terra Cards, via hyperlink or otherwise, nor their respective contents, hyperlinks or security flaws. We encourage any Customer to review the terms of use applicable to those sites. Any access to, or use of, a third-party site is solely at the Customer’s own risk.

Personal Data Protection and Privacy
We take the privacy and protection of the personal data of our Customers very seriously. Customers shall visit and review our Privacy Policy to know more about how we process and protect their data and shall not proceed with using Terra Cards if it does not agree and consent with it.

Amendments to the Terms
We reserve the right to amend these Terms at any point, without any obligation of prior and/or public notice. As such, Customers shall refer to the present hyperlink before each navigation of Terra Cards.

Intellectual Property
We reserve all rights with respect to the design and content of Terra Cards. In particular, Customer must not misappropriate the design or content of Terra Cards and must not alter or deface such design or content in any way. Nothing on Terra Cards grants any license with respect to such design or content and any use by the Customer or a third-party must be authorized in writing by us.

Terra Cards grants no license to use any such text, photos, graphics, logos, content and other materials.

Exempted from the foregoing are the logos and trademarks used to signal the third-party providers to which each Product refer to. Such logos and trademarks are used to make reference to the Product and the Issuer, and in no way are we claiming, or representing, any sort of ownership, license, authorization, partnership or agreement with the owners or holders of the rights of such logos or trademarks, the Products or the Issuers. Such logos and trademarks belong to their lawful owners and are used in Terra Cards with the sole purpose of identifying the origin or intended use of the Product on sale.

Customer Service
We welcome our Customer’s questions and suggestions. We do our best to reply within the first 24 hours, but we may take longer, depending on the issue and the number of requests we are getting from time to time. In case the Customer, for any reason. needs to get in contact with us, please use the following address – [email protected]

Miscellaneous
If it is illegal or prohibited in the Customer’s country of origin to access or use Terra Cards, or to buy or use any of the Products, then the Customer shall not do so and in doing so is breaching these Terms.

Those who choose to access Terra Cards access it on their own initiative and are responsible for compliance with all local laws and regulations.

These Terms, the transactions between Customers and us made through Terra Cards, and any disputes relating to these Terms or the Customer’s use of Terra Cards, shall be governed in all respects by the laws of Delaware and shall be resolved exclusively in the courts of Delaware.

These Terms, together with the Privacy Policy, set forth the entire agreement between the Customer and us with respect to the subject matter hereof and supersedes all prior agreements relating to such subject matter.

All our team members, including officers, employees and contractors, and related entities, are intended third-party beneficiaries of these Terms. Theirs, and our rights under these Terms may be waived by them or by us only in writing.

The English version of these Terms and any other rules available in Terra Cards shall prevail over any translations available in Terra Cards.

In the event any provision of these Terms is determined to be invalid or unenforceable, such provision shall be deemed severed from the remainder of these Terms and replaced with a valid and enforceable provision as similar in intent as reasonably possible to the provision so severed, and shall not cause the invalidity or unenforceability of the remainder of these Terms.

Cookie Policy
This policy relates to the website www.terra.cards, owned by Bit65 Private Ltd. (“Terra Cards”), and explains how it deploys cookies and what options do you have to control them (the “Cookie Policy”).

What are “cookies”?
Cookies are very small pieces of data, stored in text files on your computer or other device when websites are loaded in a browser. They are used mainly to “remember” you and your preferences. In many sites, they ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies can be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Websites may also contain other similar technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted. For the purposes of this policy, we will use “cookies” as also including “web beacons” or “pixels”.

What cookies does this website use?
The website uses third-party performance cookies. Through these cookies, we do not collect nor process any of your data: we just enable the collection and processing of such data by third-parties. Performance cookies collect information on how users interact with our website, including number of visitors, time spent, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with it, and also to improve our website performance.

Contact Us
For any further questions, please contact us at [email protected]